Scammers use email or text messages to trick you into disclosing your personal information, but there are things you can do to protect yourself.
While scams are constantly changing, there do tend to be similarities:
Be prepared by taking proactive steps:
If you suspect a scam: Don't click any links or open any attachments. Pick up the phone and call a verified phone number to check the validity of the email first. If it is phishing, you can then report it to [email protected] or directly to us.
If you make a mistake: Don't let embarrassment hinder you from getting the help you need. If your banking information has been compromised, call us right away. Then go to https://IdentiyTheft.gov to see what steps you need to take based on the information that has been compromised.
Common Scams
American Riviera Bank will NEVER call and ask you to give your personal information over the phone unsolicited. If someone calls and asks you to verify this type of information over the phone – BE SUSPICIOUS! Even if a caller says they are from the American Riviera Bank’s audit or security department. Request their name and phone number, then call us directly at 805-965-5942 to verify that the call is legitimate.
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC. While the messages exhibit variations in the "Subject" lines, the messages are similar. They all make reference to the suspension of recipient's ability to conduct transfers via ACH and/or wire transfer. The e-mails then encourage recipients to install a software update by clicking on a link. These messages and the links provided are fraudulent. Recipients should consider these messages harmful and understand they will attempt to load malicious software on the recipient's computer, or steal personal or confidential information. Recipients should not click on the link provided. The FDIC does not send unsolicited e-mails to consumers or business account holders.
